PRIVACY POLICY
This privacy policy (hereinafter referred to as the “Privacy Policy”) governs the manner in which Luxembourg for Shopping GIE, a Luxembourg economic interest group, with its registered office at 19-21 Boulevard Royal, L-2449 Luxembourg (Grand Duchy of Luxembourg), registered with the Luxembourg Trade and Companies Register under number B270084, operating under the trade name Nomatic Luxembourg, collects, uses, stores and shares information collected from users accessing its website or services.
Capitalized terms not defined in this Policy are defined in the General Terms and Conditions of Sale available on the Website.
1. Compliance with personal data protection laws
Nomatic Luxembourg undertakes to comply with all applicable data protection laws, including but not limited to:
• General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
• The amended law of 1 August 2018 on the organization of the National Commission for Data Protection (CNPD) and the implementation of the GDPR in Luxembourg.
• Any other applicable national or European data protection legislation.
2. Contact for data protection matters
Nomatic Luxembourg acts as the data controller. We have appointed a Data Protection Officer (DPO), whom you may contact regarding any questions relating to your personal data:
• Email address: info@nomatic.lu
3. Why do we collect your personal data?
We collect and process your personal data for the following purposes:
1. Providing our services, such as creating user accounts, managing orders and delivering products.
2. Improving our platform and services by analyzing user feedback and behavior.
3. Informing you about our offers, products or updates (if you have given your explicit consent).
4. Complying with our legal and contractual obligations.
4. Data collected
Nomatic Luxembourg collects the following categories of personal data:
• Identification data: Last name, first name, email address, postal address, phone number.
• Connection data: IP address, browsing data, order history.
• Financial data: Information required for payment (processed exclusively by our payment service providers).
• Interaction data: Feedback, complaints, satisfaction surveys.
Certain data is mandatory for the provision of services and is marked with an asterisk (*) on our forms.
5. Use of personal data
Your personal data is used to:
1. Fulfill our contractual obligations:
• Create and manage your user account.
• Process and deliver your orders.
• Manage returns and complaints.
2. Improve our services:
• Analyze purchasing behavior and feedback.
• Personalize your user experience.
3. Send marketing communications:
• If you consent, we may send newsletters or promotional offers. You may unsubscribe at any time using the link provided.
6. Data retention
Nomatic Luxembourg retains personal data only for as long as necessary to fulfill the purposes described above, unless a longer retention period is required or permitted by law.
7. Sharing of personal data
We only share your personal data with:
1. Third-party service providers (payment services, carriers, delivery services).
2. Legal authorities where required by law.
8. Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure or loss.
9. Your rights
In accordance with the GDPR, you have the following rights:
• Right of access
• Right to rectification
• Right to erasure
• Right to restriction
• Right to data portability
• Right to object
• Right to withdraw consent
To exercise these rights, contact us at: tania.dias@nomatic.lu
10. Cookies and similar technologies
We use cookies to:
1. Improve user experience.
2. Analyze site performance.
3. Deliver targeted advertising.
11. Changes to the Privacy Policy
Nomatic Motor Sport reserves the right to modify this Policy at any time. Updates will be published on the website with the revision date.
12. Complaints and additional contacts
If you disagree with how your data is processed, you may contact our DPO at info@nomatic.lu or file a complaint with the National Commission for Data Protection (CNPD) in Luxembourg.
CNPD contact:
• Address: 1, avenue du Rock’n’Roll, L-4361 Esch-sur-Alzette
• Website: www.cnpd.lu